Refund policy

You have the right to return your order within 14 days of receiving it. If you wish to return a product, please contact us within this period at info@branstore.com for return instructions.

Return shipping costs are at your own expense. Once we have received and inspected your return, we will refund the amount due.

Hygiene Products
Certain hygiene-sensitive products, such as underwear and socks, cannot be returned once the hygiene seal or original sealed packaging has been opened or removed.